Instructors should create and communicate an “emergency plan”, should the student run into a critical issue mid-exam.See the section above for more information. poor lighting the head isn’t positioned properly in the video frame, etc.). Once students have completed the practice quiz, review the video results (if Respondus Monitor was used) to see if corrective actions are required for certain students (eg. Additionally, they may search for a solution in the Knowledge Base, or start a live chat session with a Respondus Support agent. From the Help Center, they can run a “ Webcam Check” and “ System & Network Check“. If a problem is encountered during the practice quiz, students can access the Help Center from the toolbar within LockDown Browser. Leave the practice quiz available for the duration of the course, with unlimited attempts, so students can access it again if they use a different computer or Wi-Fi network. The latter is especially important if you plan to have a large number of students starting the quiz simultaneously from a Wi-Fi network. Ideally, have students use the same computers/devices they’ll later use with the graded quizzes, including the same network/Wi-Fi environment. This will allow you to work with your students to resolve any issues prior to the major assessment, and will therefore help ensure that your first major assessment using LockDown Browser runs smoothly. This can be a quick, ungraded, 1-question quiz as the main purpose is to ensure that LockDown Browser is installed and functioning on each student’s device. We recommend that instructors create an initial practice quiz that requires the use of LockDown Browser. Watch: Introduction to LockDown Browser – This introductory video explains the basic features of LockDown Browser, and how it deters cheating during proctored, online quizzes.
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